Returns & Exchanges
At Medical Supplies, we want you to be completely satisfied with your professional attire; if your order isn't the perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and include original tags to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip to ensure faster processing at our warehouse.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing